Technical Writer Kaitito Hangarau

Technical writers create content for printed and online media, such as user guides, manuals, intranet and website pages, and present it in a way that can be easily accessed and understood.

Technical writers may do some or all of the following:

  • work with managers, developers, users and other interested parties to identify their information needs
  • plan, research and create clear, accurate content such as instructions, standard operating procedures, forms and policies
  • create content in various forms such as video, web, audio, hard copy and interactive eLearning
  • analyse work tasks, and manage documentation projects
  • design the layout and structure of documents
  • create language and style guides
  • design and draw business, scientific or technical diagrams/charts
  • edit work of other writers for consistency and clarity
  • test content for its usability
  • manage translations.

Useful Experience

Useful experience for technical writers includes:

  • experience in the field they are writing about
  • writing, editing or publishing work
  • experience in the information technology industry.

Personal Qualities

Technical writers need to be:

  • excellent communicators, both in writing and orally
  • quick learners 
  • approachable, and able to relate to a wide variety of people 
  • good at planning, time management and project management 
  • methodical, persistent and determined.

Useful Experience

Useful experience for technical writers includes:

  • experience in the field they are writing about
  • writing, editing or publishing work
  • experience in the information technology industry.

Subject Recommendations

A tertiary entrance qualification is required to enter further training. Useful subjects include English, te reo Māori and other languages, digital technologies and design and visual communications (graphics).

Technical Writers can earn around $45K-$60K per year per year.

Technical writers may progress into jobs in other areas that require good writing skills such as communications, policy analysis or editing.

They may also move into management roles such as managing a team of technical writers.

Technical writers may specialise in fields such as:

  • science
  • computing
  • engineering
  • information technology
  • eLearning development
  • content strategy
  • UX (user experience) design.
Technical Writer

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