Personal Assistant Kaiāwhina Whaiaro

Personal assistants provide administrative, clerical, secretarial and general support to managers and other professionals. They may also be responsible for financial planning, recruitment and staffing.

Personal assistants may do some or all of the following:

  • keep managers' diaries, including making their appointments and travel arrangements
  • take messages, answer queries and screen telephone calls and visitors
  • arrange meetings, conference calls, hui and conferences
  • take minutes and dictation
  • research, prepare and format emails, letters, reports and other documents
  • prepare monthly reports, budgets, financial data and presentations
  • manage projects or junior staff.

Useful Experience

Useful experience for personal assistants includes:

  • word processing and data entry work
  • reception work
  • customer service work
  • administration work.

Personal Qualities

Personal assistants need to be:

  • good at planning, organisation and time management
  • able to relate to people from a range of cultures and at all levels of management
  • friendly and helpful
  • accurate, and have an eye for detail
  • diplomatic and discreet, with good judgement
  • skilled in decision making and problem solving
  • able to show initiative and work well under pressure.

Useful Experience

Useful experience for personal assistants includes:

  • word processing and data entry work
  • reception work
  • customer service work
  • administration work.

Subject Recommendations

There are no specific secondary education requirements to become a personal assistant. However, accounting, business studies, digital technologies, maths and English are useful.

Personal Assistants can earn around $48K-$75K per year per year.

Personal assistants may move into roles in event planning, human resources, marketing, project management or public relations.

Personal assistants may also move into middle management, but usually need to gain more qualifications to do so.

With further training, legal secretaries may progress to become legal executives.

Personal assistants may work in specialised roles such as:

Legal Secretary
Legal secretaries do administrative work in law firms or courthouses. They may do conveyance work or prepare legal documents such as wills or trusts.
Medical Secretary
Medical secretaries work in medical centres or hospitals. They need to know medical terms to prepare medical reports or use medical databases.
Personal Assistant

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