Retail Sales Assistant Kaiāwhina Hokohoko

Retail sales assistants serve customers, look after stock items and process sales.

Retail sales assistants may do some or all of the following:

  • greet customers and help them choose products
  • advise customers how to use and care for products
  • assist with customer purchases, price enquiries and special orders
  • carry out stocktakes and order new stock
  • check delivered stock against orders and ensure it is in good condition
  • price and display stock
  • handle customer complaints
  • keep the retail space tidy and clean.

Physical Requirements

Retail sales assistants need to be reasonably fit and healthy, as they spend a lot of time on their feet and may do heavy lifting.

Useful Experience

Useful experience for retail sales assistants includes:

  • cash handling
  • customer service
  • visual display and merchandising
  • other work that involves helping people.

Personal Qualities

Retail sales assistants need to be:

  • good communicators
  • friendly and helpful
  • good at customer service
  • honest and reliable.

Useful Experience

Useful experience for retail sales assistants includes:

  • cash handling
  • customer service
  • visual display and merchandising
  • other work that involves helping people.

Retail Sales Assistants can earn around $40K-$48K per year per year.

Retail sales assistants may move into senior sales, supervisory, shop management or regional management roles.

Retail Sales Assistant

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