Mail and Parcel Sorter Kaimāhiti Reta/Pūhera

Mail and parcel sorters work in processing centres. They sort mail and parcels by address, either manually or by machine.

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Mail and parcel sorters may do some or all of the following:

  • check mail and parcels have been clearly addressed and that correct postage has been paid
  • stamp the date onto mail
  • hand-sort mailbags into cages and compartments
  • feed mail and parcels into automated sorting machines
  • send sorted mail and parcels to deliverers
  • redirect mail and parcels that have an incorrect address
  • maintain and update databases of customer information
  • answer customer enquiries
  • act as a team leader, supervising other mail and parcel sorters and helping to train new people.

Physical Requirements

Mail sorters need to be fit and healthy because they spend long periods on their feet and may have to move heavy sacks of parcels and mail (up to 25kg). They also need to have good hand-eye co-ordination.

Useful Experience

Useful experience for mail and parcel sorters includes:

  • casual mail work during peak times
  • postie or delivery agent work
  • factory work.

Personal Qualities

Mail and parcel sorters need to be:

  • honest, punctual and reliable
  • organised and efficient, with an eye for detail
  • able to work well in a team and independently
  • able to read quickly and accurately
  • able to learn how to use industrial machinery
  • skilled at decision making, organising and communicating
  • able to memorise streets, addresses and mailboxes.

Useful Experience

Useful experience for mail and parcel sorters includes:

  • casual mail work during peak times
  • postie or delivery agent work
  • factory work.

Subject Recommendations

No specific secondary education is required for this job, but maths and English to at least NCEA Level 1 are useful.

Mail and Parcel Sorters can earn around $19-$20 per hour per year.

Mail and parcel sorters may progress into training and supervisory roles.

Mail and Parcel Sorter

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